Effective Date: 16 January 2026
Welcome to CnC Moments. By accessing or using our website https://cncmoments.com, placing an order, or using any of our services, you agree to be bound by these Terms & Uses. Please read them carefully before using our website.
1. About CnC Moments
CnC Moments is an online gifting store offering cakes, flower bouquets, chocolate bouquets, hampers, specialized gifting items, and related services.
Business Details:
CnC Moments
Exclusive Stop For All Gifting Solutions Including Bouquets, Hampers And Specialized Cakes
Address:
Ward No. 6, 18, Hill Cart Rd, Ward 6,
Siliguri, West Bengal – 734001
Contact Numbers:
7318652831 | 9434069490
2. Acceptance of Terms
By accessing this website or placing an order, you confirm that:
- You are at least 18 years old
- You agree to comply with these Terms & Uses
- You will provide accurate and complete information
If you do not agree to these terms, please do not use the website.
3. Products & Services
- All products are subject to availability
- Cakes, flowers, and customized items are prepared on order
- Product images are for reference only; actual products may vary slightly in design, color, or decoration
- Minor variations do not constitute defects
4. Orders & Payments
- Orders are confirmed only after successful payment
- Prices are displayed in Indian Rupees (INR)
- CnC Moments reserves the right to cancel or refuse any order due to pricing errors, unavailability, or suspected misuse
- Payments are processed through secure third-party payment gateways
5. Custom & Personalized Orders
- Customized cakes and gifts are prepared based on customer inputs
- Customers are responsible for providing correct details (name, message, design, delivery address)
- Once preparation begins, customized orders cannot be modified or cancelled
6. Delivery Terms
- Delivery timelines are estimates and may vary due to traffic, weather, or unforeseen circumstances
- Delays caused by incorrect address, recipient unavailability, or external factors are not the responsibility of CnC Moments
- Same-day delivery is subject to availability and cut-off timings
7. Cancellation, Refund & Return
- Cancellation, refund, and return requests are governed by our Refund & Return Policy
- Perishable and customized products are generally non-returnable
- Refunds are processed only in eligible cases as defined in the policy
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to systems or data
- Post false, misleading, or harmful information
- Interfere with the website’s operation or security
9. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of CnC Moments and is protected by applicable intellectual property laws. Unauthorized use, copying, or reproduction is strictly prohibited.
10. Limitation of Liability
CnC Moments shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss arising from misuse of the website or products
- Delays or failures caused by events beyond our control
Use of the website and products is at your own risk.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described therein.
12. External Links
Our website may contain links to third-party websites (including payment gateways and maps). CnC Moments is not responsible for the content or practices of these external sites.
13. Changes to Terms
CnC Moments reserves the right to modify or update these Terms & Uses at any time without prior notice. Updated terms will be effective immediately upon posting on the website.
14. Governing Law
These Terms & Uses shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Siliguri, West Bengal.
15. Contact Us
For any questions regarding these Terms & Uses, please contact:
CnC Moments
📞 7318652831 | 9434069490
🌐 https://cncmoments.com
📍 Siliguri, West Bengal – 734001